Coaching is a developmental approach to working and interacting with other people. It can help people develop their personal and interpersonal skills and their ability to understand and empathize with others. Our beliefs about the capacity of others have a direct impact on their performance. The purpose of coaching is to unlock people's potential to maximize their own performance.
It helps them learn instead of teaching or telling them. Let's take learning to walk as an example: most people don't learn to walk by following instructions. We all have a built-in natural learning capacity that is much more amazing than we think and that, in fact, is disrupted by instruction. Coaching validates, supports and empowers people within an organization.
It provides them with a neutral person with whom to address concerns about professional development, as well as a safe space to practice difficult conversations. We can define in more detail workplace coaching as a leadership strategy that aims to address workplace objectives. It also allows employees to achieve the same objectives. In the last million coaching sessions with BetterUp members, we've learned a lot about how to deliver positive and reliable coaching results for all types of people.
When a manager receives professional training, their team members also benefit from the mentoring, leadership development, and coaching culture that the manager brings to the organization. The coach provides a committed experience, bringing insight, perspective and a growth mindset to the coaching relationship. According to the Gallup report, organizations that hired their employees through coaching reported a turnover of less than 59%. Successful organizations, such as IBM, Hewlett Packard, MCI and others, have implemented continuous training so that their employees remain competitive.
However, employees across the organization can benefit from supportive advice, whether they take on a new role, develop direct reports, or informally influence their teams.