When should coaching be used?

Coaching is a dialogue that leads to awareness and action. When an employee has the skills and capacity to complete the task at hand, but for some reason has difficulty with the confidence, focus, motivation, or bandwidth needed to do their best, coaching can help.

When should coaching be used?

Coaching is a dialogue that leads to awareness and action. When an employee has the skills and capacity to complete the task at hand, but for some reason has difficulty with the confidence, focus, motivation, or bandwidth needed to do their best, coaching can help. Employees need advice when they have attitudinal problems (motivation, confidence, energy, focus, determination). Coaching is usually done to reinforce an existing skill set.

In previous studies, training was provided to executives who were already performing at a high level. In short, coaching is generally done to help people excel at something they're already doing well. Workplace coaching helps create stronger bonds within an organization's teams. Coaching helps employees to feel more comfortable with their leaders and, therefore, to feel free to seek help in case of problems.

However, the good news is that with the right tools and support, a solid method, and lots of practice and feedback, just about anyone can become a better coach. This is a vital first step, but to transform your company into a true learning organization, you need to do more than teach individual leaders and managers how to better train. As defined by Sir John Whitmore, a leading figure in the field, specialized coaching involves “unleashing people's potential to maximize their own performance. According to the Gallup report, organizations that hired their employees through coaching reported a turnover of less than 59%.

It takes time, has a relaxed pace, and generally requires a manager to stop doing what they're doing and focus entirely on the employee and the training situation. By developing their coaching skills, partners better recognize situations in which they don't have to provide answers; they understand that, in those cases, they can offer more value if they listen carefully, ask the right questions and support clients as they find the best solution. After restarting his own growth through coaching, he created a program to provide guidance to doctors in Uttar Pradesh, India. Coaching has many benefits and can improve company spirit, revitalize energy in the workplace, reduce friction and even increase sales.

If a manager realizes that coaching is straying, they should examine their own motivations and beliefs. Great, successful managers and leaders are making consistent efforts to improve their training skills. Instead, with full institutional support, they need to reinvent themselves as coaches whose job is to extract energy, creativity and learning from the people they work with. In an experiment in which a control group was compared to an experimental group of managers who received training, trained managers reported significantly higher levels of self-efficacy (Leonard-Cross, 20).

Used in the right situation at the right time, coaching can greatly facilitate a manager's life. You also need to make coaching an organizational capacity that fits comprehensively into the culture of your company. This type of coaching can contribute to a culture of business coaching, which positively affects the entire organization.

Désirée Lejeune
Désirée Lejeune

Certified zombie lover. General internet maven. Hipster-friendly beer maven. Evil zombie ninja. Amateur internet junkie. Freelance travel evangelist.

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